[et_pb_section fb_built=”1″ next_background_color=”#f1efee” admin_label=”Header” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f1efee” background_image=”https:\/\/dogtrainingonline.co.nz\/wp-content\/uploads\/2025\/03\/shutterstock_1415898338-1-scaled.jpg” overflow-x=”hidden” custom_padding=”350px||350px|||” bottom_divider_style=”wave” bottom_divider_height=”12vw” bottom_divider_flip=”horizontal” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_font=”–et_global_heading_font|–et_global_heading_font_weight||on|||||” header_text_align=”center” header_text_color=”#f1efee” header_font_size=”100px” header_letter_spacing=”1px” header_line_height=”1.3em” header_2_line_height=”1.3em” width=”100%” custom_margin=”||10px||false|false” header_font_size_tablet=”30px” header_font_size_phone=”24px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”1.5em” header_line_height_phone=”1.6em” header_line_height_last_edited=”on|phone” header_2_line_height_tablet=”1.5em” header_2_line_height_phone=”1.6em” header_2_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f1efee” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n
This Privacy Policy is effective as of March 31st, 2025.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n
Dog Training Online<\/strong> (“we”, “our”, or “us”) is committed to protecting your privacy when visiting our website, www.dogtrainingonline.co.nz<\/a>. This website is owned and operated by Canine Solutions Ltd (referenced as \u201cCanine Solutions\u201d).<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n This Privacy Policy details how www.dogtrainingonline.co.nz <\/strong>collects, uses, and protects the personal information of users who visit our website and subscribe to our services. This Policy applies to personal information you submitted on this and other websites operated by Canine Solutions Ltd, and to any information automatically retrieved during your visits to these websites.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n Canine Solutions operates the following websites: www.caninesolutions.co.nz<\/a>, www.simplyrural.co.nz<\/a>, www.leveisha.co.nz<\/a>, and www.dogtrainingonline.co.nz<\/a>. All other websites are to be regarded as third-party websites.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n We are committed to protecting your personal information. All personal information collected from your use of the above websites is held in accordance with the New Zealand Privacy Act 2020. This includes adhering to the 13 Information Privacy Principles, which govern how we collect, store, use, and disclose your personal information.<\/p>\n [\/et_pb_text][et_pb_heading title=”Consent to Privacy Policy:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n By using our services, you automatically agree to the terms outlined in this Policy. If you do not agree to the Policy, please do not use our services.<\/p>\n [\/et_pb_text][et_pb_heading title=”Personal Information:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n When you register for our online training courses, we collect personal information such as your name, email address and contact details, which are required to create your account and access our services.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n When you make a payment for our subscription services, your billing details (such as credit\/debit card information) are collected and processed securely by our third-party payment provider Stripe<\/strong>. We do not store your payment details on our servers. For more information on how Stripe<\/strong> handles your data, please refer to their privacy policy here<\/a>.<\/p>\n [\/et_pb_text][et_pb_heading title=”Account Information:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n When you create an account on our website, we collect your chosen username or email address and password. This information is used exclusively to create your account and ensure secure access to your membership. We do not use or share this information for any other purpose.<\/p>\n [\/et_pb_text][et_pb_heading title=”Usage Data:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n Our website automatically collects usage data when you interact with our website. This includes your IP address, browser type, device information, and pages visited. We use this data to analyse website performance and improve your user experience.<\/p>\n [\/et_pb_text][et_pb_heading title=”Third-Party Services:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n To provide a seamless user experience, we rely on third-party services such as Stripe <\/strong>and MemberPress<\/strong> for membership management and course access. MemberPress and Stripe may collect and process your personal information (submitted by you), such as account details and preferences, on our behalf. For more details on their privacy policies, please review their privacy policies below.<\/p>\n [\/et_pb_text][et_pb_heading title=”How We Use Your Information:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n To provide services and grant access to our training materials, we use your account information to allow you secure access to the training materials and resources included in your membership. Without this data, we would not be able to provide the services you have subscribed to.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Your personal information, such as billing details, is used to manage your membership and process subscription payments. These transactions are securely handled through our third-party payment provider, Stripe<\/strong>. With your consent, we may use your email address to send you newsletters, updates about new training materials, or special offers. You can opt out of these communications at any time by contacting us at info@dogtrainingonline.co.nz<\/a><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n If you contact us with a question or concern, we may use your information to provide assistance, resolve technical problems, and improve overall user experience.<\/p>\n [\/et_pb_text][et_pb_heading title=”Sharing Your Information:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n We value your privacy. As part of our Privacy Policy, we will not release, sell, publish or rent your personal information to third parties. However, we may share your information in the following situations:<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n Payment Processors \u2013 <\/strong>Your billing information is shared with trusted third-party payment processors to securely handle transactions. These providers are required to protect your information and process it in accordance with their privacy policies.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n Service Providers \u2013 <\/strong>We may share your personal and account information with service providers, such as MemberPress, to help us operate our website, manage memberships, and deliver the services you have subscribed to. These providers only access the data necessary to perform their functions. If you express interest in or use one of our other services such as doggy daycare or grooming, we may share your information with our affiliated companies, Canine Solutions and Leveisha. This is to coordinate and provide those services seamlessly. These companies are committed to protecting your information following their own privacy practices.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n Legal Authorities \u2013 <\/strong>We may disclose information required by law, such as in response to legal requests, subpoenas, or court orders, or to protect the rights, property, or safety of our business, users, or others.<\/p>\n [\/et_pb_text][et_pb_heading title=”Data Security:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorised access, alteration, disclosure, or destruction. These measures include the use of encryption, secure servers, and regular monitoring of our systems for potential vulnerabilities. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we are continuously improving our security practices to keep your data secure.<\/p>\n [\/et_pb_text][et_pb_heading title=”Your Rights:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n We respect your rights regarding your personal information and provide the following options:<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n Access, update, or delete your personal information \u2013 <\/strong>You have the right to access the personal information we hold about you and request corrections or updates if needed. If you wish to delete your personal information, you can contact us directly, and we will comply unless we are legally required to retain it.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n Opt-out of promotional communications \u2013 <\/strong>You can opt-out of receiving newsletters, updates, or marketing communications at any time by contacting us directly or clicking the \u2018unsubscribe\u2019 link \u2013 if present.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n These rights are in accordance with the New Zealand Privacy Act 2020, and we are committed to facilitating them promptly and efficiently.<\/p>\n [\/et_pb_text][et_pb_heading title=”Changes to this Policy:” _builder_version=”4.27.4″ _module_preset=”default” title_font=”–et_global_heading_font|||on|||||” title_text_color=”#2a2a2a” title_font_size=”20px” title_letter_spacing=”1px” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_body_font||||||||” text_text_color=”#2a2a2a” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”1.6em” text_orientation=”justified” custom_margin=”||20px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, along with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acknowledgment and acceptance of the updated Privacy Policy.<\/p>\n\n